The data: Where? When? How?
Where is the data located?
Astn’go uses Amazon AWS as its cloud infrastructure provider. Your data is stored as close as possible to your site, in a European data center located in Ireland.
How is data stored ?
Astn’go’s storage model is based on a multi-tenant architecture where your data is isolated from the data of other companies using Astn’go. This means you don’t run the risk of exposing your data to others or viewing other companies’ data. The global data necessary for Astn’go to function properly is stored in a shared model.
Who owns the data?
The data you collect with Astn’go is yours:
- We do not use your data in any way other than for the purposes of Astn’go.
- We do not share your data with a third party under any circumstances.
- Your data is only accessible to you and your teams and, occasionally, to our support team when you request it.
Each user has control over their personal data in terms of creation, modification, and deletion, as well as data relating to their activity.
Is there any incoming data?
The incoming data is data originating from Astn’go and entering the production site. No data or signals enter the industrial infrastructure via the IIoT. The incoming data only concerns display data for users via the internet browser of the terminal, tablet, or PC.
The principle of reversibility: what happens to your data during a cut-off of your subscription?
At the end of your subscription, you have 30 days to retrieve your data by sending an email to support@astngo.com. If no claim is made within this period, Astn’go administrators will delete the databases and backups in accordance with our procedures.
Data backup policy
Your data is backed up every 12 hours with a retention period of 7 days and is also replicated between different availability zones. Furthermore, only Astrée Software administrators have access to Astn’go’s production servers.
